Monday, August 10th, 2026
  • By Teri Shaw
  • Posted Monday, Aug 10, 2026 9:21 am

OPINION: AI adoption is accelerating, user readiness, not so much

There is a quiet shift happening within organizations right now.

On one side, leading companies are accelerating efforts to capture employee knowledge and make it available to AI-powered systems. On the other, a growing number of professionals are becoming more cautious about how that knowledge is documented and shared.

This tension is not accidental. It signals that AI is fundamentally reshaping how work is structured.

Some organizations are moving towards leaner operating models in which smaller teams oversee increasingly automated workflows.

For brokerages, that could mean fewer traditional entry points for new talent, compressed development paths and greater pressure on experienced professionals to supervise more activity. The question is not simply how much work AI can automate, but how brokerages will continue to develop the judgment, experience and client-service skills their businesses depend on....[READ MORE]

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